linked in facebook twitter rss

  • Interbrand
  • Brandchannel

your chance!
your chance!
Rogers Wireless
Best Brands
 

Rogers Wireless - AT&T-less


  Rogers Wireless
AT&T-less
by Geoff Kirbyson
May 31, 2004

One of Canada's leading wireless companies is confident it can bring greater clarity to its brand by dropping one of the world's best-known trademarks.

So, after a seven-year marketing relationship, Rogers AT&T Wireless has simply become, Rogers Wireless.

 
 


Carolyn Meacher, vice-president of brand and marketing communications for the company, says the move was precipitated by a number of significant changes in the telecommunications space.

First, AT&T Canada was renamed Allstream last year and stopped using the AT&T brand name — a result of a massive restructuring that wiped out US-based AT&T Corp.'s stake in the Toronto-based firm. Allstream was subsequently bought by Manitoba Telecom Services earlier this year.

Meanwhile, AT&T Corp. — one of the world's biggest suppliers of long-distance phone services — sold its US cable assets and spun off its wireless holdings into a separate US-based company, AT&T Wireless Services.

AT&T Wireless will still own one-third of Rogers Wireless but the Canadian company has decided it no longer needs the brand name of its bigger American cousin. The impetus for the original licensing of AT&T by Rogers was to draw attention to its wireless services in Canada.

"Rogers AT&T Wireless was the only one supporting the AT&T name in Canada. That created an opportunity for us to really strengthen our ties with the other Rogers companies and to clarify our brand position in Canada," Meacher says.

"As co-branding arrangements evolve, sometimes there's a need to clarify. AT&T is a separate brand and this created a good opportunity for us to streamline our brand. It allows us to focus and leverage relationships with the rest of the company. It also makes it very clear what Rogers stands for in the marketplace since we're dealing with a single brand," she says.

The rest of the company includes Rogers Cable, a provider of cable television services, Rogers Video, a nationwide chain of 274 video stores, Rogers Media, a publisher of more than 50 magazines and periodicals and owner of more than 30 radio stations and a pair of television stations, and our course, Rogers Wireless. Combined, they have annual revenues of more than CND$ 3.5 billion. "As a brand, we stand for innovation and customer respect. Each company brings something different to that brand name, and we will all be supporting core tenets of the brand," she says.

Darryl Levy, president of Rogers’ MidWest division, says the AT&T brand had, for all intents and purposes, "gone by the wayside." Now Rogers can focus on integrating the brands with customer solutions.

"A wireless customer may also be a customer of our video business, publishing business or our cable business so there is the opportunity for the bundling of their bills. Instead of getting three or four bills, they'll get one along with special offers and co-marketing [material]. The whole [of Rogers] is greater than the sum of its parts. We're able to leverage customers' experiences over a plethora of Rogers businesses," he says.

He agrees that the brand streamlining makes good business sense and provides clarity to its customers.

"When our customers think of Rogers, they won't think of a cell phone company or a video store company, they'll think 'who's the company that can provide all my communication, entertainment and information services one-stop shopping all on one bill?' That's Rogers," he says.

Both Levy and Meacher note that the Rogers corporate brand is inextricably linked to Ted Rogers, the company's founder and CEO. The 70-year-old has been instrumental in building the multi-media empire over the years after starting out with a single FM station in Toronto in the early 1960s. Rogers comes by his entrepreneurial spirit naturally. His father, Edward Rogers Sr., was the inventor of the first battery-less radio receiver.

 
     
  

Geoff Kirbyson is a business reporter with the Winnipeg Free Press in Canada.

  
     
 commenting closed Add Social Bookmark bookmark  print
 suggest topic  recommend ( 5 )  email

  brandchannel profile archive   2010  |  2009  |  2008  |  2007  |  2006  |  2005  | 2004  |  2003  |  2002  |  2001
 
 
Dec 20, 2004 Thums Up - storms ahead
  Local favorite Thums Up has taken on both Coke and Pepsi on its home turf.
   
 
Dec 13, 2004 Lithuania - defining itself -- Kristina Dryza
  Emerging nations face the dual task of promoting their brands and promoting their country. Lithuania makes its mark.
   
 
Dec 6, 2004 Singapore Airlines - flying tiger -- Martin Roll
  Singapore Airlines demonstrates how to manage a brand in an otherwise turbulent time for the airline industry.
   
 
Nov 29, 2004 Zuji - takes off -- Adeline Chong
  ZUJI leaves its footprint on the Asian travel and tourism industry.
   
 
Nov 22, 2004 Volvo - safe? -- Jeremy Josephs
  Moving beyond safe: Can Volvo drive the brand forward without going over a cliff?
   
 
Nov 15, 2004 Banyan Tree - branching out -- Ming Wu
  The luxury spa and hotel chain Banyan Tree is branching out to a location near you.
   
 
Nov 8, 2004 HP & iPod - out of sync -- Jackson Mahr
  Is this relationship doomed? HP and iPod hook up in a mismatched fling.
   
 
Nov 1, 2004 L’Occitane en Provence - breaking out -- Emilie Boyer King
  L’Occitane en Provence captures the beauty of Provence but does its appeal rely on its rarity?
   
 
Oct 25, 2004 Nudge Nudge - wink wink -- Mark Jarvis
  Nudge nudge sets out to test the notion that sex sells.
   
 
Oct 18, 2004 Boyd Group - full service -- Geoff Kirbyson
  Can Boyd manage its sub-brands without colliding?
   
 
Oct 11, 2004 Delhaize Bio - whole -- Sergio Beristain
  Supermarket chain Delhaize’s Bio brand offers an organic choice on the shelf.
   
 
Oct 4, 2004 Malaysia - inviting -- L.S. Sya
  What is the solution for growing tourism and investment in Malaysia?
   
 
Sep 27, 2004 DQ - blended -- Geoff Kirbyson
  Dairy Queen extends its DQ brand to grill and chill.
   
 
Sep 20, 2004 G.O.D. - divine -- Adeline Chong
  G.O.D. coming to a store near you
   
 
Sep 13, 2004 Labatt Blue - on ice -- Geoff Kirbyson
  Bears, hockey and maple leafs: Labatt’s message depends on who’s drinking.
   
 
Sep 6, 2004 Modo & Modo - notable -- Cristian Salazar
  Modo & Modo writes the book on a cult brand.
   
 
Aug 30, 2004 Tab Trailer - retro active -- Alycia de Mesa
  Keeping tabs on Dutch trailer brand T@b.
   
 
Aug 23, 2004 Roots - outfits -- Birte Pampel
  Canadian brands Roots conquers the 2004 Olympic Games.
   
 
Aug 16, 2004 IOC - lords of the rings
  Can the International Olympic Committee ever hope to restore Olympic glory?
   
 
Aug 9, 2004 Global Trust Bank - broke
  Take the trust out of Global Trust Bank and it’s all over.
   
 
Aug 2, 2004 Cadillac - fully loaded -- Alycia de Mesa
  Not your grandparents' Cadillac.
   
 
Jul 26, 2004 A&W - floating on -- Geoff Kirbyson
  A&W looks to the past for its future.
   
 
Jul 19, 2004 Minol - Total trend? -- Slaven Marinovich
  Capitalizing on a nostalgia trend in Eastern Germany, Total revives the Minol mark to see if there’s any juice left in the brand.
   
 
Jul 12, 2004 Luxe - guided -- Adeline Chong
  Luxe writes the book on Asian travel.
   
 
Jul 5, 2004 American Apparel - all sweaty -- Abram Sauer
  Clothing manufacturer American Apparel uses an old ploy to dress up its basic clothing.
   
 
Jun 28, 2004 C2 - Coke too? -- Geoff Kirbyson
  Can the low-carb trend support C2?
   
 
Jun 21, 2004 Cold Stone Creamery - the scoop -- Alycia de Mesa
  Cold Stone Creamery takes a scoop from Starbucks on how to sell premium ice cream.
   
 
Jun 14, 2004 Volkswagen - bugs out -- Geoff Kirbyson
  VW cruises unchartered road as it tries to move beyond budget cars.
   
 
Jun 7, 2004 Chippendale - tuxedo junction -- Abram Sauer
  Can Chippendales straighten up?
   
 
May 24, 2004 Air Deccan - simpliflied -- brandchannel
  Low cost carrier Air Deccan needs to stress the difference between cheap and inexpensive.
   
 
May 17, 2004 Entegra - saved -- Geoff Kirbyson
  From Holy Spirit to Entegra, a Canadian credit union emerges from the past.
   
 
May 10, 2004 Manchester United - saves the game -- Mark Jarvis
  Manchester United is having a foul year but does that mean the brand is falling short?
   
 
May 3, 2004 Girls Gone Wild - milking it -- Abram Sauer
  Girls Gone Wild overreaches its brand.
   
 
Apr 26, 2004 Aubade - French made -- Emilie Boyer King
  French lingerie brand Aubade gives a lesson in selling lingerie
   
 
Apr 19, 2004 Djarum - smokes -- Cristian Salazar
  Tobacco regulation issues threaten the fringe following of Indonesian brand Djarum
   
 
Apr 12, 2004 Pixar - moving pictures -- Brad Cook
  The picture of innovation, Pixar takes Disney’s crown. Can it maintain its spot?
   
 
Apr 5, 2004 MI5 - license to brand -- Chris Grannell
  Aside from listening devices, mini-submarines and poisoned umbrellas, MI5’s most powerful asset is its brand.
   
 
Mar 29, 2004 Pella - weatherproof -- Michael Standaert
  Pella takes panes to improve its brand.
   
 
Mar 22, 2004 Innocent Drinks - savvy -- Lizzy Stallard
  Innocent Drinks’ secret ingredient? Words.
   
 
Mar 15, 2004 BMW - changes lanes -- Aaron Danzig
  BMW appears to be boldly changing lanes.
   
 
Mar 8, 2004 ICICI - insured? -- brandchannel
  Will ICICI demonstrate the old adage about rising fast and falling hard?
   
 
Mar 1, 2004 Colonial Williamsburg - it's history -- Garland Pollard
  Williamsburg, once a classy destination for cultural tourists, is descending into ye olde parody. What happened to this brand, which covers town, retail, resort and historical preservation?
   
 
Feb 23, 2004 Sobeys - branching out -- Geoff Kirbyson
  Retailer Sobeys reorganizes its shelves to make room for an acquisition.
   
 
Feb 16, 2004 Peg Pérego - strolls -- Vivian Manning-Schaffel
  In the rather aggressive market of stroller brands, Peg Pérego stakes its place in the nursery on quality and reliability.
   
 
Feb 9, 2004 7 UP - flips -- Abram D. Sauer
  dnL may be 7 UP upside down, but what does that make 7 UP?
   
 
Feb 2, 2004 TELUS Mobility - animal instincts -- Geoff Kirbyson
  When critters carry more weight than humans
   
 
Jan 26, 2004 Clément Faugier - tops -- Emilie Boyer King
  Consistency appears to be the secret of Clément Faugier’s success.
   
 
Jan 19, 2004 J.Lo vs Fetish - diva fashion -- Abram D. Sauer
  Celebrity clothing brands Fetish and J.Lo size up the consumer market.
   
 
Jan 12, 2004 Galp - energized -- Robin D. Rusch
  Can branding help fuel Galp Energia’s rise to prominence in the Iberian Peninsula?
   
 
Jan 5, 2004 Cisco - keyed in -- Brad Cook
  The secret to Cisco’s growing success? Ever increasing relevance in our technology driven world.