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  Brand Gamble: Mergers and Acquisitions   Brand Gamble: Mergers and Acquisitions  Alycia de Mesa  
         
 
Brand Gamble: Mergers and Acquisitions It's 2005 and the year of the mega merger. From SBC Global's move to acquire AT&T for US$ 16 billion to P&G's lunge for Gillette for a record $57 billion, CNN reports that this may be the fourth year in history to have merger and acquisition activity valued over $1 trillion.

With intangible assets driving much of the corporate value in the 21st century, identifying the value of a brand and specifically its equity as an "intangible asset" on the balance sheet is critical to M&As. Unfortunately, because many aspects of a brand are exactly that—intangible—there is no one cut and dry way to valuate a brand irrefutably.

Says Suzanne Hogan, senior partner at brand consultancy Lippincott Mercer, "I think that it's important for the deal makers in mergers and acquisitions to understand what the organization's brand strategy is prior to cutting the deal because if they don't have a clear understanding of what the value of that brand is over time, they may claim a larger value than the brand really has."

AT&T steeped in groundbreaking milestones and envious brand equity may be the poster child for a business that is not doing so hot anymore yet retains a brand value worth billions. Regardless of whether it's overvalued or not, it remains to be seen whether the AT&T name will stick around post SBC merger.

While there are many brand outcomes as a result of an M&A, most in the branding world agree that the key is to understand the brand being acquired for all its strengths and weaknesses, and then have a plan as to how it will fit within the business and brand strategies of the acquiring brand. From there an appropriate brand strategy can be chosen to facilitate the best "brand architecture" (consultant lingo for what the brands are called and how they fit together) and communication.

For as many mergers and acquisitions that occur each year (2005 activity is up 50 percent over the previous year), there are still a surprising amount of companies that don't bother looking at the latter in detail until there is some sort of crisis that points to the mess of brands in their portfolio, jeopardizing the core brand's communication. Often branding agencies are called in post-merger(s) to sort out the jambalaya of brands collected from both big and small acquisitions.

Aside from lining the pocketbooks of key executives and bankers, the net benefit of a merger is to add value to shareholders. Whether it actually adds value to the end consumer is, frankly, debatable. Many in the industry believe that the consumer/customer is not considered enough during the M&A process.

 
Says Ken Fenyo, associate partner of management and branding consultancy Prophet, "I think executives get so caught up in the businesses they're buying and the costs and the price they'll have to pay… that what winds up being the victim is the customer. When you start seeing the difference between the mergers that are successful and not successful, a lot of them come down to who kept the eye on the ball of the customer and their needs versus the needs of the organization and the valuation they were looking for."

Announcements almost always convey a sense or even promise akin to post-marital bliss for the consumer. The classic idea of an M&A is to communicate the synergies between two businesses and that together they're much better. Or as Prophet's Fenyo, puts it, "one plus one should equal more than two." Cingular upon its acquisition of AT&T Wireless sent its customers quasi-personal "wedding announcements" proclaiming its "together is better" appeal.

“Together is better” M&A activity is also a means to shed underperforming brands, leaving the core brand leaner and more fit—or as Bain & Co. white paper authors David Harding and Charles Tillen put it: "shrinking to grow." Whether through selling a business unit off to another company or spinning off a division that no longer fits the parent company's business strategy, the core brand can benefit greatly by in essence shedding a few pounds.

A survey of 250 executives around the world involved in M&A conducted by management consultancy Bain & Co. cited the top reason for deal disappointments as "ignored integration challenges" followed closely by "overestimated synergies."

 
In the case of beleaguered Kmart's acquisition of almost equally beleaguered Sears in 2004, many considered the merger a real estate deal with bets placed on which of the two names would eventually disappear all together. The deal's value was estimated at $12.3 billion and sent both stock prices up, 22 percent (Sears) and 16 percent (Kmart) respectively, shortly after the announcement. Since it emerged from bankruptcy in May 2003, Kmart stock has risen more than 700 percent as of spring 2005.

Impressive as the numbers sound, the Kmart name itself is still tarnished in the marketplace. It's interesting to note that the more "aspirational" of the two brands was chosen as the new corporate name, now dubbed Sears Holdings. With plans to cross-sell Kmart product lines (such as Martha Stewart and Jaclyn Smith) and Sears' product lines (such as Craftsman and Land's End), there is wide speculation that the Kmart name will vanish as the two store brands merge identities.

Other fall out may not have been anticipated. Nike, fearful that its products would suddenly appear in Kmart as a Blue Light Special, terminated its deal to continue selling Nike products in Sears stores by autumn 2005.

Plans are afoot for a new store christened Sears Essentials to appear in out-of-the-mall locations, combining brands from Kmart and Sears, including higher-priced items such as electronics, appliances and auto batteries. According to the Chicago Sun-Times, Sears is picking higher-income, urban areas in which to convert Kmart stores into Sears Essentials, targeting shoppers with annual incomes of up to $80,000. (Kmart's shopper profile earns in the low $40,000s.)

Reflects Hogan of Lippincott Mercer, "The trick is to understand the brand equities that are coming together, leverage them and relinquish those negative equities that may be associated with the brand. [In terms of companies actually doing that] I think it's hit and miss."    

[4-Jul-2005]

 
  
  

Alycia de Mesa is a brand identity consultant and writer with over 10 years experience from Fortune 100 to start-up companies. She is author of Before The Brand, the definitive brand identity handbook, published by McGraw-Hill (under the name Alycia Perry).

     
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