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Devious, self-serving or sensible business practice, call it what you will, but most companies are happy to work with their close competitors if they think they have something to gain. So long as both sides feel in control, old feuds can be laid to rest.
Alliances in the pharmaceutical industry are more than a matter of course; they are a necessity. Newswires carry announcements about partnerships on an almost daily basis. The bulk of these are R&D agreements, usually with smaller biotechs or drug discovery companies.
Less frequently, pharmaceutical companies enter into co-commercialization deals. According to Datamonitor, between July 2001 and July 2003, 69 companies were involved in 53 co-promotion deals (where two companies promote a product under a single brand, for example the Levitra alliance between Bayer and GSK), and 33 companies signed 19 co-marketing deals (same product, different brands).
Co-promotion deals increase a product's share of voice in a market and are often favored by the US market. Sometimes a smaller pharmaceutical company will join forces with a medium-sized competitor so that together they can adequately cover the large and increasingly competitive US market.
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"Co-promotion is very popular," says Dr. Linda McNamara, a Datamonitor analyst, "It gets as many reps out there as possible." But she warns that the deals are far from straightforward. "Within five years about 60 percent of co-promotion deals fail. The first two years of the deals are critical and the parties are very focused on co-operation to maximize bookable revenue. But after a few years, when sales stabilize, attitudes change. Often the smaller partner, or the one who is getting a smaller share of the revenues, wants more ownership and they are more encouraged to step away from the deal."
Other people suggest that some of the friction between partners is due to poor brand control. When two companies are trying to sell the same product, they have to say the same things. Mixed messages can seriously damage a brand's success.
Tara Rehl, relationship marketing manager of brand development at Pfizer, says that procedures are in place to ensure consistency. "Ultimately, branding reinforces the importance of a product in the market and both companies share product branding ownership. In co-promotion there will always be a defined agreement about what messages appear in the marketplace and both sides must achieve sign-off on individual projects. The growing emphasis on product branding ensures that co-promotion is managed in an efficient way as if it were owned by one organization."
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But Mike Rea, managing director of IdeaPharma, says that joint ownership is unwieldy. "I think the problem in co-promotion is that it takes ages for anyone to take a decision. Decisions tend to wait for the next team meeting, so brand leadership is diluted, and in my experience, it tends to become more of a committee." He points to Levitra as a classic case of a weak brand. "Bayer and GSK have avoided taking a hard decision at any key point."
According to McNamara, companies should rethink their preference for co-promotion alliances, or at least find better ways to manage them. "Some companies, including Novartis, Bristol-Myers Squibb and Eli Lilly, have created alliance management teams to track and facilitate a partnership's
success. However, our research found that alliance management of co-commercialization partnerships remains a relatively unknown and unpopular concept within the industry. People involved in the deal negotiations are opposed to the idea of handing over partnership control to a team of personnel not originally involved in the intense negotiation process."
Perhaps these teams merely complicate matters. Do they have enough history and knowledge of the actual product? Do they understand the conveyed meaning in the actual words of the agreement? Spokespeople at Eli Lilly's Office of Alliance Management (OAM) admitted in 2001 that, "Whether the investment in OAM actually creates a positive return on investment is not clear. Statistics are hard to come by" (In Vivo, Windhover, 2001).
IdeaPharma's Rea argues that differences must be resolved during initial negotiations, and he says the brand must always come first. "If the brand comes first, and petty politics comes last, co-promotion could be massively effective. Brand strategy and brand leadership should be the overriding concern; the rest should be accounting."
But the finances too often come first, he suggests. "Typically, the accountants steam in and upset everyone from the start by being very 'dog in the manger' about everything. Pre-nuptial agreements say something about a marriage, and many pharma marriages are upset by this very negotiation before anyone realizes what they were there for in the first place."
"The co-promotion team should really be no different than any other marketing team in prioritizing the brand over the tactics used to build it," Rea continues. "As long as the brand strategy comes first, followed by proper brand leadership, it shouldn't matter who sells it and how. After all, it doesn't bother Coke how many different companies sell its products." [11-Apr-2005]
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Edwin Colyer is a science and technology writer based in Manchester, UK.
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Oct 24, 2005
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Branding, a Job Well Done -- Dale Buss
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How do major brands like Costco and Ritz-Carlton become household names without relying on traditional advertising? By tapping into their greatest resource: Employees.
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Aug 8, 2005
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Hotel Brands Break the Chain -- Rob Mitchell
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After decades of perfecting the known experience at chains around the world, hotel brands are now trying to create boutique hotels as guests go on a quest for the one-off experience.
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Jul 25, 2005
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Best Global Brands: Focus on UBS -- Robin Rusch
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Among the top five fastest growing brands on the list of 100 Best Global Brands 2005, Swiss financial services company UBS reflects the work in progress of growing and sustaining a global brand.
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Jun 20, 2005
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Growing Pains Small Brands -- Alicia Clegg
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How can a brand remain true while broadening its reach? Popular but small brands like Innocent Drinks, Tyrrells and Hill Station risk losing their original fans in their quest to grow bigger.
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Apr 18, 2005
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Dove Gets Real -- Alicia Clegg
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Unilever’s Dove is the latest beauty brand to use "real" women to sell product. But can this campaign turn ugly?
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Mar 7, 2005
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Should Global Brands Trash Local Favorites? -- Randall Frost
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When P&G, Unilever and Nestlé clean house, they risk losing local markets for beloved brands. Companies like Henkel, on the other hand, retain a portfolio of national and international brands to satisfy both global and local tastes.
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